Pharmacy Technician

CVS Health • Philadelphia, PA

15d

About The Position

CVS Health Pharmacy Technicians provide compassionate care to patients and customers while supporting the timely, safe, and accurate filling of prescriptions. The role involves managing assigned pharmacy workstations and tasks, meeting medication needs and regulatory compliance standards, maintaining patient confidentiality, and providing service that exceeds customer expectations. Work is performed in a fast-paced retail pharmacy environment while following professional and ethical standards and applicable federal, state, and local laws and regulations.

New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on role and location, COVID-19 vaccination may be required where allowable by law, subject to applicable accommodations.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate on tasks over time without being distracted.
• Customer-service orientation, including helping people in a friendly manner and noticing and appropriately responding to customer reactions.
• Verbal and written communication skills to interact with customers and colleagues.
• Active listening skills, including giving full attention, understanding points made, asking questions as appropriate, and avoiding inappropriate interruptions.
• Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action in complex situations.
• Ability to meet the described physical demands, including standing for sustained periods, moving between work areas, fine finger use, reaching, bending, stooping, oral communication and hearing, close visual acuity, and occasional lifting or exerting force up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer-service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support the team.
• Help fill patient prescriptions promptly, safely, and accurately.
• Help ensure medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers and respond appropriately to their needs.
• Maintain ethical conduct and patient confidentiality.
• Complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements.
• Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED