Pharmacy Technician

CVS Health • Shepherdsville, KY

14d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture.

After starting the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are satisfied. Depending on state law and required training, Technicians may also support immunizations and other health care services, including point-of-care testing and offsite clinics.

This is a part-time position with 12 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible benefits vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, flexibility in changing tasks, and accuracy when confirming prescriptions and labels.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to determine quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including mobility, extended standing, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists and patient health.
• Follow pharmacy workflows in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
• Where permitted, complete the licensing and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use attention and focus to shift between tasks, communicate and listen effectively, apply mathematical reasoning to prescription quantities and supplies, and choose appropriate actions to resolve problems.
• Perform physical tasks including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, repetitive finger work, and adjusting machines precisely; and visually inspecting small items or reading computer terminals.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED