Pharmacy Technician

CVS Health • Olathe, KS

21d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Depending on state law, training, and certification, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. Where authorized to serve as a Technician Immunizer, they may prepare and administer vaccines, educate patients and refer clinical questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. The role is part-time, with 20 anticipated weekly hours and required availability that includes weekday afternoons and alternating weekends.

Requirements

• Meet applicable state board of pharmacy requirements and laws, including any age, education, and licensure or certification requirements.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively and demonstrate active listening with patients and colleagues.
• Use mathematical reasoning to calculate quantities, days’ supply, and bottle counts for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, stooping, repetitive finger work, and close visual work; and occasionally lifting or exerting up to 20 pounds.
• Communicate spoken instructions accurately and receive detailed information through oral communication.
• Work the required schedule, including nights and weekends and every other weekend, and be flexible to business needs.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when legally permitted and supported by required training and certification.
• Where authorized as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED