Pharmacy Technician

CVS Health • 07630 - Tennessee CVS Pharmacy, L.L.C., TN

19d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians work as part of the pharmacy team, following standard operating procedures, best practices, and effective communication practices while contributing to a safe, inclusive, and welcoming environment.

Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are met. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients, refer clinical questions to the pharmacist, respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a full-time position with 40 anticipated weekly hours. The stated typical pay range is $16.00–$24.00 per hour; the actual offer depends on factors such as experience, education, and geography. The role includes a comprehensive benefits package, based on eligibility, with medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources. The application window is anticipated to close on 12/23/2026.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including sustained concentration, the ability to shift between tasks, and care in verifying prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patient reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Apply mathematical reasoning to tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including mobility and extended periods upright; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; close visual acuity; and the ability to lift or exert force as described in the posting.
• Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
• For technician immunizer duties, complete additional licensure and training requirements; educate patients about vaccines and refer questions to the pharmacist; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, serve patients and colleagues effectively, communicate clearly, use active listening, apply basic mathematical reasoning to prescription quantities and supplies, and choose appropriate actions to resolve challenging interactions.
• Perform the physical tasks required for the role, including standing and moving for extended periods, handling and lifting items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues’ and families’ well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED