Pharmacy Technician

CVS Health•Mount Lebanon, PA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing caring service to patients and customers. They help ensure medication needs and regulatory compliance standards are met, maintain patient confidentiality, and follow professional and ethical standards and applicable federal, state, and local laws. The role is suited to people who enjoy fast-paced environments and providing compassionate care. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy state-specific registration, licensing, and certification requirements. A manager may initially restrict duties until these requirements are complete. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on a task over time without being distracted.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to remain upright and move about on foot for sustained periods while accomplishing tasks.
  • Ability to perform fine-motor tasks such as picking, pinching, and typing, and to extend hands and arms in any direction.
  • Ability to bend at the waist and stoop, using the lower extremities and back muscles.
  • Ability to communicate spoken ideas and detailed instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly.
  • High school diploma or equivalent is preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds customer expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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