Pharmacy Technician

CVS Health • Detroit, MI

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and are often the first point of contact for patients and customers. Technicians follow company procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture while providing compassionate, personalized service.

Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on applicable law and required training, technicians may also provide services such as immunizations, point-of-care testing, or staffing offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 29. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. The role requires regular and predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, licensure, and certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, switching tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner, recognizing patients’ reactions, and responding appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning for tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the position, including extended standing or upright mobility; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; close visual acuity; and occasional lifting or exerting up to 20 pounds, frequent lifting or exerting up to 10 pounds, and consistently moving objects with negligible force.
• Communicate spoken information and receive detailed oral instructions accurately.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
• Support pharmacy operations at production, pick-up, drive-thru, and drop-off workstations.
• Provide caring, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to build clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• When supporting immunizations, meet additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use math to support prescription dispensing, and respond appropriately to patient or colleague problems.
• Perform physical activities required for the role, including remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED