Pharmacy Technician

CVS Health • Bel Air, MD

14d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help pharmacy teams fill prescriptions promptly, safely, and accurately, provide caring service to patients, and contribute to a safe and inclusive environment. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively, and complete company training and applicable state registration, licensing, and certification requirements. Until required qualifications are completed, the Pharmacy Manager may restrict duties.

Technicians may perform additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, where permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer clinical questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively and practice active listening.
• Use mathematics to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Identify challenging interactions and choose an appropriate course of action.
• Be able to remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and use fingers repetitively; and maintain close visual acuity for tasks such as reading and inspecting small items.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.
• Communicate and receive detailed information accurately through spoken communication.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at the register, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed and appropriately trained and certified.
• Where permitted, complete immunizer licensure and training, educate patients about vaccines, refer vaccine questions to the pharmacist on duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Accurately confirm prescription information and labels, apply basic mathematical reasoning to prescription fulfillment, and respond appropriately to patient and colleague interactions.
• Perform the physical activities required for the role, including standing, reaching, handling items, and using a computer or other equipment.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED