Pharmacy Technician - Evenings - PRN

Mercy•Springfield, MO

About The Position

Mercy is seeking a reliable, customer-focused Pharmacy Technician I to support pharmacy operations during PRN evening shifts. Under the direct supervision of a licensed pharmacist, the technician assists with medication preparation, packaging, dispensing, inventory management, and customer service while supporting patient safety and efficient operations. The position follows applicable pharmacy standards and federal, state, and local laws and regulations. The Pharmacy Technician performs routine pharmacy functions, enters and maintains information in EPIC and other pharmacy systems, prepares medications for pharmacist verification, and assists with medication distribution. The role also supports inventory control, medication storage and disposal procedures, delivery activities, quality assurance, and daily pharmacy operations. The technician completes department orientation, training, competencies, and ongoing education, and works collaboratively with pharmacists, providers, patients, and coworkers.

Requirements

  • High school diploma or equivalent.
  • Active registration and good standing with the State Board of Pharmacy as a Pharmacy Technician, or willingness to submit an application for registration by the first day of employment.
  • Complete fingerprinting and FBI background check requirements as applicable.
  • Basic knowledge of pharmacy operations and medication dispensing processes.
  • Ability to accurately count, package, label, and prepare medications for pharmacist verification.
  • Strong attention to detail and commitment to patient safety.
  • Ability to learn pharmacy software and automated dispensing systems.
  • Basic computer skills.
  • Strong customer service and communication skills.
  • Ability to work effectively in a fast-paced environment, prioritize tasks, and follow instructions.
  • Ability to work collaboratively with pharmacists, providers, patients, and coworkers.
  • Willingness to learn and develop pharmacy-related knowledge and skills.

Nice To Haves

  • Previous pharmacy experience.
  • Certified Pharmacy Technician (CPhT) certification; certification may be required within a specified timeframe in accordance with department and state requirements.
  • Experience with electronic health records and pharmacy information systems.

Responsibilities

  • Enter and maintain accurate information in EPIC and other pharmacy systems.
  • Retrieve, count, package, and prepare medications for pharmacist verification.
  • Fill medication orders and prescriptions accurately and efficiently.
  • Assist pharmacists with medication distribution processes and ensure medications are prepared and dispensed according to pharmacy standards and regulations.
  • Receive, stock, and organize medication inventory; assist with ordering medications and supplies as directed.
  • Retrieve and process unused medications from patient care areas and pharmacy locations when appropriate.
  • Monitor assigned areas for expired or outdated medications and follow medication storage and hazardous waste disposal procedures.
  • Deliver medications to patient care areas and other approved locations, and prepare medications for delivery or shipment.
  • Provide courteous customer service, answer routine pharmacy questions, and refer clinical inquiries to a pharmacist.
  • Maintain clean, organized pharmacy work areas and equipment; follow department procedures and safety standards.
  • Assist with quality assurance activities and inventory audits as assigned.
  • Attend department meetings, huddles, and training sessions, and prioritize workflow and department needs.
  • Collaborate with pharmacy team members, assist with onboarding and peer support as directed, and seek guidance when needed.
  • Complete department orientation, technician training, EPIC training, required education, and pharmacy competencies; participate in ongoing professional development.
  • Follow organizational policies and standards, communicate across shifts and departments, and maintain professional conduct, appearance, hygiene, and PPE compliance.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32 or more hours per pay period
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