Pharmacy Technician

CVS Health • Vero Beach, FL

14d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers as a first point of contact; and contribute to a caring, safe, and inclusive pharmacy environment. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards. They must complete the company training program and satisfy state registration, licensing, and certification requirements; until then, duties may be restricted by the Pharmacy Manager.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, when permitted by law and supported by the required training and certification. Where permitted, immunizer duties include completing required training and licensure, educating patients about vaccines and referring clinical questions to the Pharmacist-on-duty, monitoring for and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. It involves sustained mobility and standing, handling and lifting items, reaching, repetitive finger movements, precision tasks, stooping, and close visual work. The position is part-time, with 29 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. Benefits may be available depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training program within the designated timeframe and meet applicable registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate and switch tasks as patient and business needs require.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients' reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to solve prescription-filling problems, such as calculating tablet quantities, days' supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including mobility and extended periods upright; lifting, reaching, repetitive finger movements, precision tasks, stooping, and close visual acuity; occasionally lift or exert up to 20 pounds and frequently up to 10 pounds.
• Communicate spoken information and receive detailed oral instructions accurately.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient issues.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and properly trained and certified.
• Where permitted and appropriately qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively with patients and colleagues, use mathematical reasoning to support prescription filling, and choose appropriate actions to resolve problems.
• Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, precision control, stooping, and close visual inspection.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED