Pharmacy Technician

CVS Health•Amesbury, MA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They work in a fast-paced retail pharmacy environment, provide compassionate customer service, follow professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and maintain patient confidentiality. Pharmacy Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by the manager until these requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including a friendly approach and the ability to understand and respond to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing actual or potential problems and choosing an appropriate course of action.
  • Ability to meet the physical demands described in the posting, including sustained standing, walking, finger-based work, reaching, bending, stooping, speaking and hearing, close visual work, and occasional lifting of up to 30 lbs.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Support the team in promptly, safely, and accurately filling patient prescriptions.
  • Manage assigned pharmacy workstations and tasks.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
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