Pharmacy Technician

CVS Health•Sacramento, CA

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients as a first point of contact, and contribute to a caring, inclusive, and safe pharmacy environment. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and CVS policies. After hire, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are satisfied. Technicians may provide additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by training and certification. Where allowed, Technician Immunizers may prepare and administer vaccines after meeting additional requirements, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position with 20 anticipated weekly hours. The typical pay range is $18.90–$28.90 per hour. The position is eligible, depending on hours worked and eligibility, for benefits including dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If state regulations do not set a minimum age, be at least 16 years old.
  • If state regulations do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication effectively, including active listening with patients and colleagues.
  • Apply mathematical reasoning to pharmacy tasks, such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet physical requirements including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; operating or adjusting equipment precisely; and performing close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company SOPs and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
  • Assist with pharmacy operations at production, pick-up, drive-thru, and drop-off workstations.
  • Serve patients with empathy and care at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained or certified.
  • Where permitted as a Technician Immunizer, complete additional licensure and training, prepare and administer vaccines, educate patients and refer vaccine questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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