Pharmacy Technician

CVS Health • Advance, NC

1d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow pharmacy workflows, standard operating procedures, and applicable laws and policies, and contribute to a safe, inclusive team culture. They must complete company training and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Depending on state law and training, the role may include supporting immunizations and other patient health care services, such as point-of-care testing and offsite clinics. This part-time position is anticipated to work 20 hours per week. The stated pay range is $16.00–$24.00 per hour. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If state requirements do not establish a minimum age, be at least 16 years old.
• If state requirements do not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, shifting between tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate friendly customer service, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including mobility, prolonged standing, lifting and exerting force, reaching, bending, repetitive finger movements, and close visual acuity.
• Maintain regular and predictable attendance, including nights and weekends.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at the drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
• Where permitted, complete licensure and training for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the pharmacist on duty; monitor and respond to adverse reactions and report events; collect, review, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks necessary for the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, bending, and repetitive finger work; adjusting machines precisely; visually inspecting and transcribing information; and accurately conveying and receiving spoken instructions.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED