Pharmacy Technician

CVS Health • Leominster, MA

6d

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They help pharmacy operations run smoothly by following company standard operating procedures and pharmacy workflow practices at workstations such as production, pick-up, drive-thru, and drop-off. Technicians are often a first point of contact for patients and customers and are expected to provide caring, personalized assistance while contributing to a safe, inclusive, and engaging team culture.

Technicians complete a company training program and meet applicable state registration, licensure, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training, technicians may also support patient health services, including immunizations, point-of-care testing, and offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients and refer vaccine questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. The position involves extended periods standing or moving, handling and scanning items, repetitive finger and hand movements, reaching, stooping, close visual work, and occasional lifting up to 20 pounds. This is a part-time position with anticipated weekly hours of 20. The typical pay range is $17.00–$27.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete the required company training program and applicable registration, licensing, and certification requirements.
• Be able to complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate sustained attention, the ability to switch tasks quickly, customer service and teamwork skills, effective verbal and written communication, active listening, mathematical reasoning, and problem-solving skills.
• Meet the role’s physical demands, including extended periods of mobility and standing, reaching, repetitive finger movements, close visual work, stooping, and lifting or exerting force as described in the posting.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures for safe and accurate prescription fulfillment at production, pick-up, drive-thru, and drop-off workstations.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted, assigned inventory activities, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted by law and supported by required training and certification.
• When supporting immunizations, complete applicable licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide friendly customer service, communicate effectively, use active listening, apply mathematical reasoning to prescription quantities and supplies, and resolve patient or colleague issues appropriately.
• Perform physical tasks including standing and remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, precise machine adjustments, stooping, and close visual tasks.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED