Pharmacy Technician

CVS Health • Staten Island, NY

5d • Onsite

About The Position

At CVS Health, Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team culture.

After starting in the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Where permitted and supported by required training and certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technicians who support immunizations must meet additional licensure and training requirements and may prepare and administer vaccines, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. It involves patient service and communication, attention to detail, mathematical reasoning, problem resolution, and physical activities such as standing for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work. This is a part-time position with anticipated weekly hours of 10. The typical pay range is $19.00–$29.00 per hour. The role is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements where applicable.
• Complete required training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, switch quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, team orientation, and the ability to understand and respond appropriately to patients’ reactions.
• Use and understand verbal and written communication, and practice active listening with patients and colleagues.
• Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the position’s physical demands, including mobility and extended standing; lifting, scanning, and bagging; reaching and stooping; repetitive finger movements; precision control; close visual acuity; and the ability to lift or exert up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and supported by required training and certification.
• When supporting immunizations, meet additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical tasks required by the position, including remaining upright for extended periods, lifting, scanning, bagging, reaching, stooping, and handling items.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED