Pharmacy Technician

CVS Health • Albany, OR

7d • $19 - $29 • Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence in a CVS retail pharmacy. The role helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service and an exceptional patient and customer experience. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment.

Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, duties may be restricted by the Pharmacy Manager. Where permitted by law and supported by required training and certification, technicians may provide additional health care services, including immunizations and point-of-care testing. Technician immunizer duties may include vaccine preparation and administration, patient education and referral to the pharmacist, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks promptly, and confirm prescription information and label accuracy.
• Demonstrate customer service and teamwork, including identifying ways to help people, responding appropriately to patients, and communicating with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.
• Accurately convey and receive detailed information through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and appropriately trained and certified.
• When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Assist patients and colleagues through attentive communication, active listening, customer service, and problem resolution.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting small items.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED