Pharmacy Technician

CVS Health • Limerick, PA

14d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service in retail locations. Technicians follow standard operating procedures and pharmacy workflows, assist patients at pickup, drive-through, drop-off, and by phone, and help maintain smooth pharmacy operations. They must complete company training and satisfy applicable state registration, licensing, and certification requirements; until then, their duties may be restricted by the Pharmacy Manager. Depending on state law and required training, technicians may also support immunizations and other services, such as point-of-care testing and offsite clinics. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate and switch tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Demonstrate customer service and team orientation, including responding appropriately to patients’ needs and reactions.
• Use and understand verbal and written communication; listen actively and understand detailed oral information.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at workstations, including production, pickup, drive-through, and drop-off.
• Support pharmacists in managing and improving patient health and ensure prescriptions are filled safely, accurately, and promptly.
• Provide caring, personalized service to patients in person and by phone; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a safe, inclusive, high-performing team; respond to feedback and seek opportunities to expand clinical and technical knowledge.
• Remain flexible with scheduling and business needs, including traveling to other market stores for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when permitted by law and supported by required training and certification.
• If supporting immunizations, obtain required licensure and training; prepare and administer vaccines as authorized, educate patients and refer vaccine questions to the pharmacist, monitor and respond to adverse reactions, report events as required, review and document patient information, and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform tasks requiring concentration, task switching, prescription and label accuracy checks, customer service, active listening, verbal and written communication, math, and problem resolution.
• Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, operating or adjusting machines, stooping, and close visual work.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED