Pharmacy Technician

CVS Health • Detroit, MI

21h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service in retail locations. They are often patients’ and customers’ first point of contact and contribute to smooth pharmacy operations by following standard operating procedures, pharmacy workflows, best practices, and effective communication. Technicians are expected to show empathy and genuine care, help foster a safe and inclusive environment, and remain receptive to feedback while developing their clinical and technical knowledge.

After entering the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until these requirements are met. Depending on state law, training, and certification, Technicians may also support immunizations and other patient health care services, including point-of-care testing and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require it.

This is a part-time position with 15 anticipated weekly hours. The listed typical pay range is $16.50–$25.00 per hour; actual pay depends on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision benefits, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete the required company training within the designated timeframe.
• Have attention and focus to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendliness, awareness of patients’ reactions, and appropriate responses.
• Use verbal and written communication with patients and colleagues, including active listening and conveying or receiving detailed spoken information accurately.
• Use mathematical reasoning to calculate prescription quantities and supplies.
• Be able to perform the physical demands listed in the posting, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force up to the stated limits.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• If supporting immunizations, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use math to determine quantities, days’ supply, and bottles needed; and identify and resolve challenging patient or colleague interactions.
• Perform the physical duties of the role, including standing or remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and lifting or exerting force as described in the posting.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED