Pharmacy Technician

CVS Health • Lansdale, PA

4d • Onsite

About The Position

At CVS Health retail locations, Pharmacy Technicians support pharmacy teams in delivering operational and service excellence. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and best practices, communicate effectively, and help foster a safe, inclusive environment where patients and colleagues feel valued.

After starting in the role, Technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Depending on state law and required training and certification, Technicians may also provide services such as immunizations and point-of-care testing. Where permitted, Technician Immunizers may prepare and administer vaccines after completing additional licensure and training requirements.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within designated timeframes. Technicians must be able to focus on tasks, switch between tasks, verify prescription information and label accuracy, assist patients, communicate with patients and colleagues, use math for prescription quantities and supplies, and resolve challenging interactions. Physical demands include remaining upright for extended periods, mobility, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity. The position is full-time, with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; offers depend on factors including experience, education, and geography.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete the company training program and required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, switching tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematical reasoning for prescription quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including mobility and extended upright posture; lifting, scanning, and bagging items; reaching and stretching; repetitive finger work; precision control; stooping; close visual acuity; and oral communication and listening.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient problems.
• Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted and supported by required training and certification.
• Where permitted and qualified as a Technician Immunizer, complete the requirements to prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, assist patients and colleagues, communicate effectively, use mathematical reasoning, and resolve problems.
• Perform the physical activities required for the role, including standing or remaining upright for extended periods, handling and reaching for items, repetitive finger movements, precision adjustments, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED