Pharmacy/Technician

Kroger•Holt, MI

About The Position

Provide exceptional customer service to help people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, serve as a responsible member of the community, and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Must meet minimum state requirements to perform the functions related to the position.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Comply with and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including keeping workstations and customer waiting areas clean and organized.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures adequately to provide the best value to the customer and the company.
Answer phones, triage calls, and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
Follow company cash register and cashier-handling policies to prevent loss, including handling credit and debit cards, EBT, gift cards, cash, and checks.
Provide a positive customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities except those requiring the pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding protected health information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.