Pharmacy Technician

CVS Health•Milford, NH

About The Position

CVS Health Pharmacy Technicians help patients with their medication needs and support safe, accurate, and timely prescription fulfillment. They provide compassionate customer service, maintain patient confidentiality, follow ethical and professional standards, and comply with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy state-specific registration, licensing, and certification requirements. Until requirements are met, a manager may restrict the technician’s duties. Once qualified, technicians can build clinical, technical, and insurance knowledge through available tools and training. The role involves working in a fast-paced retail pharmacy environment.

Requirements

  • Must be at least 16 years of age.
  • Meet registration, licensing, and certification requirements established by the applicable State Board of Pharmacy; requirements vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to meet the physical demands described in the posting, including standing for sustained periods, moving between work areas, using fingers for tasks, reaching, bending, stooping, communicating orally, and close visual work.
  • Ability to occasionally lift up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help meet patients’ medication needs while maintaining regulatory compliance and patient confidentiality.
  • Provide caring service to patients and customers, responding appropriately to their needs.
  • Follow professional and ethical standards and applicable federal, state, and local laws and regulations.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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