Pharmacy Technician

CVS Health • Conway, SC

22d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by delivering operational and service excellence. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and follow standard operating procedures and best practices. Technicians are often the first point of contact for patients and customers and contribute to a safe, inclusive, and engaging workplace.

After starting, technicians must complete a company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers have additional licensure and training duties related to vaccine preparation and administration.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Have customer service, team-orientation, verbal and written communication, active-listening, mathematical-reasoning, and problem-resolution abilities.
• Meet the role's physical demands, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fill prescriptions safely and accurately.
• Provide empathetic, personalized patient service in person and over the phone, offer immunizations and other services, and resolve or escalate patient concerns.
• Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where legally permitted and appropriately trained and certified.
• For technician immunizer duties, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, communication, listening, customer-service, mathematical-reasoning, and problem-resolution skills to support patients and pharmacy operations.
• Perform physical tasks including remaining mobile and upright, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting small items or information.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED