Pharmacy Technician

CVS Health•Durham, NC

About The Position

Pharmacy Technicians at CVS Health support patients by helping ensure their medication needs are met and prescriptions are filled promptly, safely, and accurately. They provide caring customer service while following professional and ethical standards and complying with applicable federal, state, and local laws and regulations. Patient confidentiality must be maintained at all times. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New technicians must complete CVS Pharmacy Technician Training and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by a manager until those requirements are satisfied. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; meet applicable state Board of Pharmacy requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Physical ability to remain upright for sustained periods, move between work areas, use fingers for tasks such as typing, extend arms, bend and stoop, and communicate and hear spoken instructions.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds, frequently exert up to 10 pounds, and constantly exert negligible force.
  • High school diploma or equivalent preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team.
  • Help ensure patient prescriptions are filled promptly, safely, and accurately.
  • Support patients’ medication needs while providing caring service to patients and customers.
  • Comply with applicable laws, regulations, professional and ethical standards, and patient confidentiality requirements.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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