Pharmacy Technician

CVS Health•Chiefland, FL
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and work with the pharmacy team to deliver caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. The role may include supporting additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when permitted by law and supported by required training and certification. Where permitted, technicians may complete additional requirements to obtain Technician Immunizer status and help prepare and administer vaccines. This part-time position is scheduled for 25 anticipated weekly hours.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If no minimum age is specified by the state board of pharmacy, be at least 16 years old.
  • If no minimum educational requirement is specified by the state board of pharmacy, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Concentrate on tasks and shift between tasks quickly to meet patient and business needs.
  • Confirm prescription information and label accuracy.
  • Provide friendly assistance, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottles required to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate response.
  • Remain mobile and upright for extended periods; lift, scan, bag, reach, stretch, stoop, and perform repetitive finger and hand movements; adjust machines precisely; and perform close-visual-acuity tasks.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide compassionate, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted and appropriately trained and certified.
  • When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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