Pharmacy Technician

CVS Health•Adrian, MI
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. After starting, technicians must complete the company’s training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Depending on state law and required training and certification, technicians may provide additional patient health services such as immunizations and point-of-care testing, and may staff offsite clinics. Technician immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and may involve flexibility to work shifts at other stores in the market. This is a part-time role with 20 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

  • Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training within the designated timeframe.
  • Demonstrate attention and focus, including sustained concentration, task switching, and accuracy when confirming prescription information and labels.
  • Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication effectively and demonstrate active listening with patients and colleagues.
  • Apply mathematical reasoning to pharmacy tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Use judgment to identify difficult patient or colleague interactions and select an appropriate response.
  • Meet the physical requirements of the role, including mobility, extended standing, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
  • When permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information and document it; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy to support patient safety.
  • Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting small items.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being.
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