Pharmacy Technician

CVS Health•Abilene, TX
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive environment. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Depending on state law and required training, Technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. This part-time role has an anticipated schedule of 29 hours per week. The typical pay range is $16.00–$24.00 per hour, with actual pay depending on factors such as experience, education, and geography.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe and meet applicable registration, licensing, and certification requirements.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and confirm prescription and label accuracy.
  • Demonstrate customer service and teamwork skills, including responding appropriately to patients’ reactions and needs.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use math to calculate prescription quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including mobility and extended standing, reaching, repetitive finger use, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflows at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where applicable, and resolve or escalate patient concerns.
  • Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, when permitted by law and supported by required training and certification.
  • If supporting immunizations, complete required licensure and training; help prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; use mathematical reasoning to determine quantities and supplies; communicate with patients and colleagues; and address challenging interactions appropriately.
  • Perform the physical activities required for the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and occasional lifting.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being
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