Pharmacy Technician

CVS Health • El Cajon, CA

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing compassionate service. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, and applicable legal, professional, and ethical requirements. They complete the company training program and satisfy the registration, licensing, and certification requirements set by their State Board of Pharmacy; until all requirements are met, the Pharmacy Manager may restrict their duties.

Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permissible, technicians may qualify as Technician Immunizers after completing applicable licensure and training requirements. The role requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. This is a part-time position with 24 anticipated weekly hours. The typical pay range is $18.90–$28.90 per hour; actual pay depends on factors including experience, education, and geography.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the State Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the State Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the location.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including sustained concentration, shifting between tasks, and verifying prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriately responding to patients’ reactions.
• Use and understand verbal and written communication and active listening when interacting with patients and colleagues.
• Use mathematics to perform calculations such as tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the position, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide personalized, empathetic service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services when appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• When permitted and qualified as a Technician Immunizer, complete required training and licensure, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, collect and document patient information, and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, assist patients and colleagues, communicate effectively, use mathematical reasoning to support prescription fulfillment, and identify appropriate responses to challenging interactions.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precision adjustments, stooping, and visually inspecting small items.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED