Pharmacy Technician

CVS Health • Allen, TX

21d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately while providing caring, personalized service to patients and customers. Technicians work as part of the pharmacy team, follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive environment.

After starting, technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. In states where permitted, technicians may complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.

This is a full-time position with anticipated hours of 40 per week. The stated pay range is $16.50–$25.00 per hour; actual pay depends on factors including experience, education, geography, and other relevant factors. The position is eligible for benefits, subject to eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively with a team.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet physical demands including standing or remaining upright for extended periods, lifting and reaching, repetitive finger movements, stooping, close visual acuity, and handling items weighing up to 20 pounds occasionally and up to 10 pounds frequently.
• Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic and personalized service to patients at pick-up, drive-thru, and by phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health rules.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, assist patients and colleagues, communicate clearly, use math to support prescription fulfillment, and resolve challenging interactions.
• Perform the physical tasks required for the role, including remaining upright, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and close visual work.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED