Pharmacy Technician

CVS Health•Las Vegas, NV
•$17 - $25

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians work as part of the pharmacy team, following standard operating procedures and best practices, communicating effectively, and contributing to a safe and inclusive workplace. After starting the role, Technicians must complete the company training program and meet all registration, licensing, and certification requirements established by their state Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on applicable laws and training, Technicians may also provide additional patient health services, support immunizations, and staff offsite clinics. This is a part-time role averaging 29 hours per week. The stated pay range is $16.50–$25.00. Actual pay depends on factors including experience, education, geography, and other relevant considerations.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly customer service, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use math to determine prescription quantities, days’ supply, and bottle quantities.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, bending, and repetitive finger movements; close visual acuity; and occasionally lifting or exerting up to 20 pounds.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and supported by required training and certification.
  • Complete additional licensure and training requirements to qualify as a Technician Immunizer, where applicable.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health rules.
  • Review and collect patient information and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Attend to patients and colleagues, communicate clearly, use active listening, apply mathematical reasoning to prescription quantities and supplies, and choose appropriate actions to resolve challenging interactions.
  • Perform the physical activities required for the role, including standing, mobility, reaching, repetitive finger movements, bending, lifting, scanning, bagging, and visually inspecting or transcribing information.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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