Pharmacy Technician

Cencora • Reading, PA

6d • Onsite

About The Position

Cencora is hiring an onsite Pharmacy Technician for Reading Hospital 5th Avenue Pharmacy at 420 S 5th Avenue, Reading, PA 19611. This full-time role consists of 8- to 10-hour shifts, with rotating weekends and holidays, and pays a minimum of $22 per hour.

The Pharmacy Technician is a positive, team-oriented professional focused on customer service and patient care. The role requires managing multiple priorities, adapting to changing demands, using technology effectively, and communicating clearly with patients, providers, and colleagues.

Requirements

• Normally, at least two years of directly related and progressively responsible pharmacy experience.
• A Pennsylvania Registered Pharmacy Technician license or Pharmacy Technician Trainee license is required.
• Ability to build positive relationships through effective communication and collaboration.
• Ability to work quickly and accurately under time and volume constraints.
• Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
• Familiarity with pharmaceutical products, services, and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.
• Proficiency with pharmacy management systems.
• Proficiency with Microsoft M365 applications for productivity, reporting, and communication.

Nice To Haves

• National pharmacy technician certification, such as PTCB or a comparable national certification.
• Spanish-language proficiency.

Responsibilities

• Create patient profiles in the pharmacy information system.
• Communicate with patients, prescribers, and other staff to resolve problems and answer questions.
• Enter prescription plan information into patient profiles for processing and adjudication.
• Enter new patient prescription information into the pharmacy information system.
• Address insurance, reimbursement, and payment issues by communicating with insurance providers, patients, and pharmacists.
• Participate in achieving Ambulatory Pharmacy business goals and metrics.
• Retrieve and prepare medication for pharmacist review and verification.
• Submit and receive orders and place inventory in stock.
• Answer inbound telephone calls and triage them to appropriate staff based on their nature.
• Operate the point-of-sale system.
• Assist with reviewing and handling adjudicated prescription claims to ensure appropriate reimbursement, co-pays, and related financials; follow up on claims deemed inappropriate as directed.
• Provide pharmacists with information needed for therapeutic consultations with patients.
• Work with Pharmacy Benefit Manager companies to resolve plan- and patient-specific adjudication issues.
• Deliver medications and pharmaceutical supplies to patients through concierge prescription and curbside programs.
• Perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Backup dependent care may be available.
• Adoption assistance.
• Infertility coverage and family-building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs, professional development resources, mentorship programs, employee resource groups, and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed