Pharmacy Technician

CVS Health•Peachtree City, GA

14d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers as a first point of contact; and contribute to a caring, inclusive, and safe experience. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards. They must complete the company training program and satisfy state registration, licensing, and certification requirements; until those requirements are met, the Pharmacy Manager may restrict their duties. The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Immunization support may require additional licensure and training to obtain Technician Immunizer status. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require it. This is a full-time position with 30 anticipated weekly hours and a stated pay range of $16.50–$25.00.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
If the state board of pharmacy does not set a minimum age requirement, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Have the ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Have customer-service and teamwork skills, including the ability to assist people in a friendly manner and respond appropriately to patients’ reactions.
Have verbal and written communication and active-listening skills for interacting with patients and colleagues.
Have mathematical reasoning skills, such as calculating tablet quantities, days’ supply, and bottle quantities.
Have problem-resolution skills to identify challenging interactions and select an appropriate course of action.
Be able to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close-vision tasks.
Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Be able to communicate detailed or important spoken instructions accurately and receive detailed information orally.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients in person, at the drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted by law and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support preparing and administering vaccines.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor and respond to adverse reactions and report events according to public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy; use attention, communication, math, and problem-resolution skills to meet patient and business needs.
Perform the physical tasks required for the role, including remaining mobile and upright for extended periods, handling and lifting items, reaching, repetitive finger movements, stooping, and close visual work.
Perform other tasks as directed by a Supervisor or Manager.