Pharmacy Technician

Upham's Community Care•Boston, MA

13d•$19 - $26•Onsite

About The Position

The Pharmacy Technician supports the safe, accurate, and efficient dispensing of medications under the supervision of a licensed pharmacist. The Technician assists with prescription preparation, patient communication, inventory management, and workflow coordination to provide high-quality pharmacy services that promote health equity and improve patient outcomes across Upham’s Community Care. The role is part-time, 20–25 hours per week, at 415 Columbia Rd in Dorchester, Massachusetts. Availability for day, evening, and weekend shifts is required. The expected base pay is $19–$26 per hour, with possible increases based on factors such as language skills and certifications. The position is non-exempt and reports to the Technician Supervisor. It has no supervisory responsibilities. The Pharmacy Technician has Level 3 access to limited categories of Protected Health Information and specific sections of patient medical records as needed for prescription processing, dispensing, and patient communication, and must follow the Minimum Necessary Information Policy.

Requirements

High school diploma or GED.
Active Massachusetts Pharmacy Technician License.
Strong attention to detail and accuracy in prescription processing.
Excellent communication, teamwork, and problem-solving skills.
Commitment to patient-centered care, cultural competence, and equity-focused service delivery.
Ability to multitask in a fast-paced environment with professionalism and empathy.
Ability to stand for extended periods, move between workstations, and perform repetitive tasks.
Visual and manual dexterity sufficient to read prescriptions, labels, and computer screens.
Ability to communicate clearly with patients, staff, and providers in person and by phone.
Ability to lift up to 25 pounds and perform light physical activities related to stocking or deliveries.
Adhere to the Minimum Necessary Information Policy when accessing Protected Health Information.

Nice To Haves

National Pharmacy Technician Certification (CPhT).
Completion of an accredited pharmacy technician training program.
At least one year of experience in a retail, outpatient, or health center pharmacy.
Familiarity with pharmacy software such as Liberty or similar systems.
Familiarity with electronic health records; EPIC experience preferred.

Responsibilities

Assist pharmacists in processing, filling, and labeling prescriptions accurately and efficiently.
Retrieve, count, pour, weigh, measure, and sometimes mix medications under direct supervision.
Enter and maintain prescription and patient data in Liberty pharmacy software and the EPIC electronic health record.
Communicate with patients, providers, and insurance representatives to resolve medication-related issues.
Help patients understand medication pickup, delivery, and refill processes with compassion and cultural sensitivity.
Manage inventory by ordering, receiving, stocking, and monitoring medications for expiration dates.
Prepare medications for Omnicell adherence packaging and Parata automation systems as assigned.
Support compliance with 340B program policies and FQHC guidelines for uninsured and underinsured patients.
Maintain organized, clean work areas in accordance with infection control, safety, and regulatory standards.
Follow privacy and security regulations when handling Protected Health Information.
Participate in quality improvement initiatives, training, and continuing education activities.
Demonstrate commitment to Upham’s mission of advancing health equity and serving the community with dignity and respect.
Assist with pharmacy reports, audits, and data collection as assigned.
Participate in team meetings and contribute to workflow improvements.
Perform other duties as assigned to support pharmacy operations.