Pharmacy Technician

CVS Health • Sacramento, CA

22h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and compassionate service to patients. They assist patients in person, at pickup and drive-through, and over the phone, while following pharmacy workflows, Standard Operating Procedures, and applicable laws and policies. Technicians complete company training and satisfy state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

The role may include inventory tasks, helping patients access immunizations and other health services, and, where permitted and appropriately trained, preparing and administering vaccines as a Technician Immunizer. Technicians are expected to contribute to a safe and inclusive team, remain flexible to business and scheduling needs, and may travel to other stores in the market. This is a part-time position with anticipated weekly hours of 20.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements for age, education, and licensure or certification.
• If no minimum age is specified by the state Board of Pharmacy, be at least 16 years old.
• If no minimum education requirement is specified by the state Board of Pharmacy, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Attend work regularly and predictably, including nights and weekends.
• Concentrate over time, switch between tasks, and verify prescription information and label accuracy.
• Demonstrate customer-service and teamwork skills, including noticing and appropriately responding to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Apply math to tasks such as determining tablet quantities, days’ supply, and bottle counts.
• Identify challenging interactions and choose an appropriate response.
• Meet the physical demands of the role, including prolonged standing or upright mobility; lifting, scanning, and bagging items; reaching and stooping; repetitive finger and hand movements; precision adjustments; close visual work; and occasional lifting or exerting up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients in person, at pickup and drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
• Contribute to a high-performing, inclusive team; respond constructively to feedback and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, and privacy and security.
• Deliver additional health services, such as immunizations, point-of-care testing, and offsite clinic staffing, where legally permitted and supported by required training and certification.
• Where permitted, complete additional immunizer licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use math to support prescription filling, and resolve challenging interactions.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED