Pharmacy Technician

CVS Health • Columbus, OH

9d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, prompt, and accurate prescription fulfillment and caring service to patients. They work as part of the pharmacy team, follow standard operating procedures and pharmacy workflow practices, communicate effectively, and help create a safe, inclusive, and positive experience for patients and colleagues. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied.

The role may include supporting additional patient care services, such as immunizations and point-of-care testing, when permitted by law and supported by required training and certification. Where permitted, technicians may complete additional training and licensure to support vaccine preparation and administration.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Be able to concentrate on tasks, switch between tasks as needed, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to calculate quantities such as tablets to dispense, days' supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods of standing or mobility; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; close visual work; and occasional lifting or exertion of up to 20 pounds.
• Communicate and receive detailed spoken instructions accurately.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients in person, at pickup, through drive-thru, and over the phone; resolve or escalate patient concerns.
• Offer immunizations and other services to patients where appropriate, and direct vaccination questions to the Pharmacist-on-duty.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Complete required training and state registration, licensing, and certification requirements.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Where permitted and appropriately trained, support immunizations by preparing and administering vaccines, educating patients about vaccines, monitoring and responding to adverse reactions, documenting patient information, and managing vaccine supplies.
• Attend work regularly and predictably, including nights and weekends.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED