Pharmacy Technician

CVS Health • Oakwood, GA

21d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often a first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians work as part of the pharmacy team, follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive environment.

After starting in the role, Technicians must complete a company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until these requirements are completed. Depending on state law and required training and certification, Technicians may also provide additional patient health services, including immunizations, point-of-care testing, or staffing offsite clinics. Where permitted, Technician Immunizers complete additional training and licensure requirements to prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 29. The stated pay range is $16.50 to $25.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Be able to concentrate over time, switch quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication to interact with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken instructions.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable by law and supported by required training and certification.
• Where permitted, complete Technician Immunizer training and licensure requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permitted, monitor for and respond to vaccine adverse reactions, report events as required, collect and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED