Pharmacy Technician

CVS Health • Decatur, GA

15d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring, personalized service. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment.

After entering the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law, trained and appropriately licensed Technicians may also support patient health services such as immunizations, point-of-care testing, and offsite clinics. The position is part-time, with 8 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention, focus, and the ability to switch between tasks while confirming prescription information and label accuracy.
• Demonstrate customer service, team orientation, verbal and written communication, active listening, mathematical reasoning, and problem-resolution skills.
• Meet the physical demands of the role, including standing and moving for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; consistently move objects requiring negligible force.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists and patient health.
• Follow pharmacy workflows in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events in accordance with public health requirements.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Focus on tasks, shift between tasks as needed, and verify prescription information and label accuracy.
• Help patients in a friendly manner, recognize their reactions, and respond appropriately; communicate and listen effectively with patients and colleagues.
• Use mathematical reasoning to calculate quantities, days’ supply, and bottle counts when filling prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED