Pharmacy Technician

CVS Health • Staten Island, NY

3d • Onsite

About The Position

At CVS Health, Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, best practices, and effective communication standards, and help foster a safe, inclusive culture.

After starting in the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict assigned duties. Depending on state law and training or certification, Technicians may also provide additional patient care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines and support related patient education, documentation, adverse-reaction response, and vaccine-supply management.

This is a part-time position with an anticipated 20 hours per week. The stated typical pay range is $19.00–$29.00 per hour. Actual pay depends on factors including experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements relating to age, education, and licensure or certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including availability for nights and weekends.
• Concentrate on tasks over time and switch quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to help ensure patient safety.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening and conveying detailed spoken instructions accurately.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days' supply, or the number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role's physical demands, including standing and mobility for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to help Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to cover shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete required immunizer licensing and training; prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information; document applicable patient records; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED