Pharmacy Technician

CVS Health • Shawnee, KS

7d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and caring service. They work as part of the pharmacy team, following standard operating procedures and communicating effectively while assisting patients and customers at pharmacy workstations, including production, pick-up, drive-thru, and drop-off. Technicians contribute to patient experience by providing personalized service, offering available health services, and resolving or escalating patient concerns. They also perform basic inventory activities as permitted by law and directed by pharmacy leadership.

Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted until those requirements are satisfied. Where permitted and appropriately trained, technicians may support immunizations and other services, including point-of-care testing and offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients and refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The role requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. The listed schedule requires Saturday availability from 10 a.m. to 6 p.m. and every other weekend. This is a part-time position with 20 anticipated weekly hours. The pay range is $16.50–$25.00 per hour; actual pay depends on experience, education, geography, and other factors.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Attend work regularly and predictably, including nights and weekends; meet the listed Saturday availability of 10 a.m. to 6 p.m. and every-other-weekend requirement.
• Complete required training within the designated timeframe.
• Maintain attention and focus, concentrate on tasks, and pivot between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movement, precision adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Accurately convey detailed or important spoken instructions and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across other locations in the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and applicable pharmacy workflow procedures to support safe, accurate prescription fulfillment.
• Assist pharmacists in managing and improving patient health and maintain patient safety.
• Serve patients at pick-up, drive-thru, and over the phone with empathy, genuine care, and personalized service.
• Offer immunizations and other available services to patients at the register and over the phone, and solve or escalate patient concerns.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, safe, inclusive, and engaging team; remain receptive to feedback and seek opportunities to develop clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including working shifts at other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when allowed by law and supported by required training and certification.
• When authorized as a Technician Immunizer, complete required training and licensure; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Complete required training within the designated timeframe and maintain regular, predictable attendance.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED