Pharmacy Technician

CVS Health • Hilton Head, SC

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and compassionate patient service in retail stores. Technicians work as part of the pharmacy team, follow standard operating procedures and pharmacy workflow practices, communicate effectively with patients and colleagues, and contribute to a safe and inclusive environment. They must complete company training and meet applicable state registration, licensing, and certification requirements; until requirements are met, duties may be restricted by the Pharmacy Manager.

Depending on state law and required training or certification, Technicians may also provide patient health services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time position with an anticipated schedule of 20 hours per week. The typical pay range is $16.00–$24.00 per hour. The position is eligible for a range of benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Be able to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
• Demonstrate customer service and team orientation, including noticing and appropriately responding to patient reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to solve prescription-related problems, such as calculating quantities and days’ supply.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the described physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; precision control; close visual work; and spoken communication and listening.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when allowable and appropriately trained and certified.
• Where permitted, complete immunizer licensure and training; prepare and administer vaccines; educate patients and refer questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED