Pharmacy Technician

CVS Health•Keller, TX

13d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. The position is part of a retail pharmacy team committed to compassionate service, patient confidentiality, ethical conduct, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and help the team provide service that meets or exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may initially be restricted by a manager until those requirements are completed. Technicians can then continue to develop clinical, technical, and insurance knowledge through available tools and training. This role may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet state-specific Pharmacy Technician licensure requirements.
Ability to concentrate on tasks over time without distraction.
Customer-service orientation, including a friendly approach and responding appropriately to customers’ reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
Mathematical reasoning, including calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers, responding appropriately to their needs.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Develop clinical, technical, and insurance knowledge through available tools and training.