Pharmacy Technician

CVS Health • Lynnwood, WA

15d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by delivering operational and service excellence and helping ensure prescriptions are filled promptly, safely, and accurately. They serve as an important point of contact for patients and customers, provide caring service, follow pharmacy workflow procedures and standard operating procedures, and contribute to a safe, inclusive, and engaging team environment. Technicians complete the company training program and meet state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are satisfied.

The role may also include providing additional patient health care services, such as immunizations and point-of-care testing, or staffing offsite clinics, where allowed by law and supported by the required training and certification. Where permitted, a Technician Immunizer may prepare and administer vaccines after meeting additional requirements. This part-time role is scheduled for 20 hours per week.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Attend work regularly and predictably, including nights and weekends.
• Concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; precise machine adjustment; close visual work; and occasional lifting or exertion up to 20 pounds.
• Communicate and receive detailed spoken instructions accurately.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted and appropriately trained and certified.
• Where permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED