Pharmacy Technician

CVS Health • Plainview, NY

14d

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing compassionate service to patients and customers. Technicians follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may voluntarily staff offsite clinics when permitted by law and supported by the required training and certification. Where permitted, Technician Immunizers complete additional licensing and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with an anticipated 29 hours per week. The typical pay range is $19.00–$29.00 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not mandate a minimum age, be at least 16 years old.
• If the state board of pharmacy does not mandate a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, shifting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Communicate verbally and in writing with patients and colleagues, using active listening and accurately conveying and receiving detailed information.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including occasional lifting or exertion of up to 20 pounds and frequent lifting or exertion of up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when legally permitted and appropriately trained and certified.
• For Technician Immunizer duties where permitted: complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks such as remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting items and information.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, with availability depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED