Pharmacy Technician

CVS Health•Burleson, TX

13d

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and caring environment. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Technicians may provide additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Technician immunizers must complete applicable additional training and licensure requirements. This is a full-time position with an anticipated 40 hours per week. The typical pay range is $16.50–$25.00 per hour. The role is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws, including any requirements for age, education, and licensure or certification.
If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements.
Complete required company training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate attention and focus, including the ability to concentrate on tasks and pivot quickly between tasks.
Communicate verbally and in writing with patients and colleagues, and use active listening.
Use mathematical reasoning to determine prescription quantities, days’ supply, and packaging needs.
Be able to identify challenging interactions and choose an appropriate course of action.
Meet the physical demands of the position, including standing or remaining upright for extended periods, reaching, repetitive finger work, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fill prescriptions safely and accurately.
Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where allowed by law and supported by required training and certification.
If supporting immunizations, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information; track and document applicable patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy; communicate with patients and colleagues; use active listening; apply mathematical reasoning to prescription quantities and supplies; and select appropriate actions to resolve challenging interactions.
Perform the physical activities required for the role, including remaining mobile and upright, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and close visual work.
Perform any additional tasks as directed by a Supervisor or Manager.