Pharmacy Technician

CVS Health • Seattle, WA

21d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help the pharmacy team fill prescriptions promptly, safely, and accurately; assist patients and customers; follow standard operating procedures and pharmacy workflow; and contribute to a safe, inclusive, and engaging team environment. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed.

Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, when permitted by law and supported by required training and certification. Where permitted, technicians may pursue Technician Immunizer status and help prepare and administer vaccines, educate patients, refer vaccine questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer service skills; ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and conveying and receiving detailed information accurately.
• Ability to use math for prescription quantities, days’ supply, and bottle calculations.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to remain upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger tasks; adjust machines precisely; stoop; and perform close visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds; consistently move objects using negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and appropriately trained and certified.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety; provide attentive customer service; communicate effectively; use math to support prescription filling; and resolve challenging interactions appropriately.
• Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting small items.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED