Pharmacy Technician

CVS Health•Highland Park, IL

19d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. They work in a retail pharmacy environment, provide caring customer service, maintain patient confidentiality, and follow professional and ethical standards and applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and contribute to the pharmacy team’s ability to meet patient needs and exceed customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. Duties may initially be restricted until these requirements are met. Technicians can continue to develop clinical, technical, and insurance knowledge through available tools and training. The role may require COVID-19 vaccination, including boosters where applicable, subject to legal requirements and reasonable accommodations.

Requirements

Must be at least 16 years of age.
Licensure requirements vary by state.
Ability to concentrate on a task over time without being distracted.
Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills.
Mathematical reasoning, including calculating a prescription’s days’ supply.
Ability to recognize problems and choose an appropriate course of action in complex situations.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent preferred, but not required.

Responsibilities

Support the prompt, safe, and accurate filling of patient prescriptions.
Manage assigned pharmacy workstations and tasks to support the pharmacy team.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide compassionate, friendly service to patients and customers.
Maintain patient confidentiality and demonstrate ethical conduct.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.