Pharmacy Technician

CVS Health • Surprise, AZ

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an important point of contact for patients and customers. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively with patients and colleagues, and help create a safe, inclusive, and compassionate environment. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; the Pharmacy Manager may restrict duties until those requirements are met.

Technicians may provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by the required training and certification. Where permitted, a Technician may obtain Technician Immunizer status and assist with vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient information documentation, and vaccine supply management.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. Work involves sustained attention, changing tasks to meet patient and business needs, customer service, communication, mathematical reasoning, and problem resolution. Physical demands include remaining upright for extended periods, mobility, lifting and handling items, reaching, repetitive finger movements, bending or stooping, and close visual work. The position is part-time, with 20 anticipated weekly hours. The typical pay range is $17.15–$27.15 per hour; actual pay depends on experience, education, geography, and other relevant factors.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, licensure, and certification.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete the required company training program and satisfy applicable registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Be able to concentrate, shift between tasks, confirm prescription details and label accuracy, provide friendly customer service, communicate actively, use math to solve dispensing-related problems, and resolve challenging interactions.
• Meet the physical demands of the position, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; close visual work; and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and appropriately trained and certified.
• Where permitted and qualified as a Technician Immunizer, complete additional licensure and training, support vaccine preparation and administration, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, review and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use math to determine quantities and days’ supply; communicate effectively; assist patients and colleagues; and choose appropriate actions when resolving challenging interactions.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED