Pharmacy Technician

CVS Health•Miramar, FL
•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment, while providing caring service to patients and customers. They work as part of the pharmacy team, following standard operating procedures and pharmacy workflows across production, pick-up, drive-thru, and drop-off stations. Technicians are expected to provide empathetic, personalized service, help resolve or escalate patient concerns, and support a safe, inclusive, and engaging workplace. After starting the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Technicians may perform inventory tasks as permitted by law and directed by pharmacy leadership, and may support additional health care services such as immunizations, point-of-care testing, and offsite clinics when allowable and appropriately trained. Where permitted, technicians may obtain immunizer status and help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor for adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other stores in the market as business needs require. The stated schedule is part-time, with 29 anticipated weekly hours. The typical pay range is $17.00–$27.00 per hour, with actual pay depending on factors including experience, education, and geography.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If the state board of pharmacy does not establish a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Maintain attention and focus, including concentrating on tasks, switching between tasks to meet patient and business needs, and confirming prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use mathematical reasoning for prescription-related calculations, such as tablet quantities and days’ supply.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including prolonged standing and mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, stooping, and precision adjustments; and close visual acuity.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at the counter, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including traveling to other stores in the market when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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