Pharmacy Technician

CVS Health • West Hempstead, NY

10d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring, personalized service. Technicians work as part of the pharmacy team, following standard operating procedures and best practices and communicating effectively to support a safe, inclusive, and respectful environment.

After starting, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. A Pharmacy Manager may restrict duties until those requirements are completed. Where permitted by law and supported by required training and certification, technicians may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers have additional duties related to vaccine preparation and administration, patient education and information, adverse-reaction monitoring and reporting, and vaccine supply management.

This is a part-time position with an anticipated schedule of 20 hours per week. The stated hourly pay range is $19.00–$29.00. The actual offer depends on factors including experience, education, geography, and other relevant factors.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the location.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, the ability to switch tasks to meet patient and business needs, and attention to prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematics to calculate quantities such as tablets, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the position, including extended standing or mobility, repetitive finger movements, reaching, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when lawful and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients about vaccine importance and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription dispensing, and communicate effectively with patients and colleagues.
• Perform the physical and customer-service functions of the role, including remaining mobile and upright for extended periods, handling and lifting items, and responding appropriately to patients and colleagues.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED