Pharmacy Technician

CVS Health•Phoenix, AZ

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. The role involves managing assigned pharmacy workstations and tasks, providing compassionate customer service, maintaining patient confidentiality, and complying with applicable federal, state, and local laws and regulations. Technicians are expected to uphold professional and ethical standards and contribute to a fast-paced pharmacy team. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. A manager may initially restrict duties until these requirements are satisfied. With additional training and experience, technicians can expand their clinical, technical, and insurance knowledge. This is a part-time position with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening is required.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
  • Ability to remain upright for sustained periods and move on foot between work areas.
  • Ability to perform finger-intensive tasks such as picking, pinching, and typing, and to extend hands and arms in any direction.
  • Ability to bend at the waist and stoop, using lower extremities and back muscles.
  • Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasionally lift up to 30 pounds; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Provide caring service that meets or exceeds customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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