Pharmacy Technician

CVS Health•Los Gatos, CA

About The Position

CVS Health Pharmacy Technicians help meet patients’ medication needs and regulatory compliance standards while providing compassionate service to patients and customers. The role supports the pharmacy team in promptly, safely, and accurately filling prescriptions, maintaining patient confidentiality, and following professional and ethical standards as well as applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete CVS’s Pharmacy Technician Training Program and meet registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may initially be restricted by a manager until the required qualifications are met. Technicians can then expand their duties and develop clinical, technical, and insurance knowledge through available tools and training. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; meet applicable State Board of Pharmacy requirements.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the stated physical demands, including standing and moving about for sustained periods, fine finger work, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 lbs.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge and expertise using available tools and training.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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