Pharmacy Technician

CVS Health • Tallahassee, FL

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service as an initial point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and contribute to a safe, inclusive team culture. Once hired, they must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are complete.

Depending on state law and required training, Technicians may also support immunizations and other services, including point-of-care testing and offsite clinics. This part-time role is listed at 10 anticipated weekly hours. The stated pay range is $16.00–$24.00 per hour, with the actual offer depending on factors such as experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks as needed, and careful confirmation of prescription information and labels.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively and apply active listening when interacting with patients and colleagues.
• Use mathematical reasoning for prescription calculations, including quantities, days’ supply, and bottle counts.
• Meet the physical demands of the role, including standing or remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate spoken information and accurately receive detailed oral instructions.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
• When supporting immunizations, complete applicable licensure and training, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, review and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform calculations needed to fill prescriptions, and identify and appropriately address challenging patient or colleague interactions.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED